FAQ
Where can I purchase your products?
I don't have an online store because it's too hard to keep up with inventory. However, you can contact me any time to order custom items for pick up or shipment. Or if you are in the Norwalk, Ohio area you can see all my current in stock items by requesting a private viewing, hosting a viewing party, or visiting my booth at one of the shows I attend throughout the spring and summer seasons. (*Click the "Shows" button to see where I'll be*).
How long does it take to make a custom product?
The first step will be for you to email me your photos. Once I have received your photos it will then take approximately 2-4 days to complete your product. If you have chosen to pick up your item your total order time (after your photos have been received) will be anywhere from 2-4 days. If you have chosen shipping your total order time (after your photos have been received) will be approximately 3-10 days.
Shipping and Handling
I have two shipping methods. Regular Shipping for $5.00. (Items will come in clear bags.) And Gift Box Shipping for $8.00. (Each item will come in it's own charming gift box.) With either shipping method your items will be mailed via USPS. It normally takes approx. 3-5 business days depending on your location and holidays.
Where can I pick up my order?
You have several choices. You can come to Norwalk and pick up your order directly from me. You can pick it up in Port Clinton when I am at the Shipwrecked Flea Market (click the "Shows" button to see dates), or you can schedule a time to meet somewhere close to where you live if I might be in your area on a day when you want to pick it up. Just hit the "LIVE CHAT" button to get in touch with me any day of the week between 11am-11pm to schedule a pick up that will work best for you!
Do you offer Gift Certificates?
Yes! You can purchase gift certificates in the amounts of $5, $10, $20, $25, and $50. You can purchase them in person or online & over the phone via Paypal and have them shipped to another person as a gift.
What is a hosted party?
You can host a viewing party by simply inviting friends and family over for your own party where I will bring my current product collection and allow them to browse and shop within your home. You would receive a percentage of the profits made from the party based on the number of people in attendance. 10% for 5-10 people (A minimum of 5), 20% for 11-20 people, 25% for 21-30 people, 30% for 31-40 people.
What is your Replacement or Refund Policy?
Should your item break within the first 14 days simply contact me to have it replaced or fixed free of charge. If it can not be replaced or fixed a refund will be granted.